Terms & Conditions

Effective Date: 4-4-2026

Welcome to https://www.zakheerahaircare.com (“Site”). This website is operated by Zakheera Haircare (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before placing an order or browsing our products.

1. Use of the Site

By using our Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or guardian. You agree to use the Site only for lawful purposes and not for any fraudulent or malicious activity.

2. Products and Pricing

We offer natural haircare products for sale in Pakistan and may accept orders from other countries. All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Orders and Payments

  • Orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

  • Payment must be completed at checkout via the available payment methods on the Site.

  • Once the order is confirmed, you will receive a confirmation email.

4. Shipping and Delivery

  • We aim to dispatch all orders promptly, but delivery timelines may vary depending on your location and external conditions (e.g., holidays, courier delays).

  • Zakheera Haircare is not responsible for delays caused by third-party shipping providers.

  • Orders placed during promotional periods (e.g., Eid Sale) may have extended delivery times.

5. Returns and Refunds

Due to the nature of personal care products, we do not accept returns once products have been opened or used. If you receive a damaged or incorrect product, please contact us within 3 days of receiving your order.

We will evaluate issues on a case-by-case basis and may offer:

  • A replacement product

  • Store credit

  • A partial or full refund (at our discretion)

6. Promotions and Discount Codes

Only one discount code may be applied per order. We reserve the right to modify or cancel promotions at any time without prior notice.

7. Intellectual Property

All content on the Site, including logos, product images, descriptions, and trademarks, is the property of Zakheera Haircare. You may not copy, reproduce, or distribute any part of the Site without our written permission.

8. User Submissions

By submitting reviews, testimonials, or feedback, you grant us the right to use, reproduce, and display that content on our Site and marketing materials without compensation.

9. Limitation of Liability

Zakheera Haircare is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. All products should be used according to instructions. Always conduct a patch test before use.

10. Indemnification

You agree to indemnify and hold Zakheera Haircare harmless from any claims, damages, or expenses resulting from your misuse of the Site or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes will be resolved in the appropriate courts located in Pakistan.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site following changes implies your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: zakheerahaircare@gmail.com
Phone: 03274037155